Privacy Policy
Last updated: May 9, 2026
This Privacy Policy explains how Supabet CA (“Supabet”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information when you visit or use https://supabet-ca.org/ (“Website”, “Platform”, or “Services”).
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use our Services.
1. Information We Collect
We may collect the following types of information:
Personal information you provide to us
When you register, contact support, verify your account, participate in promotions, or use our Services, we may collect:
- Full name;
- Date of birth;
- Email address;
- Phone number;
- Residential address;
- Username and account details;
- Payment and withdrawal information;
- Identity verification documents;
- Communication history with our support team.
Information collected automatically
When you use our Website, we may automatically collect:
- IP address;
- Browser type and version;
- Device type and operating system;
- Pages visited and time spent on the Website;
- Referring URLs;
- Cookies and similar tracking technologies;
- Login activity and security logs.
Gambling-related information
To operate our Services responsibly and securely, we may collect and process:
- Betting history;
- Deposits and withdrawals;
- Bonus and promotion usage;
- Account limits and responsible gambling settings;
- Fraud prevention and risk monitoring data.
2. How We Use Your Information
We use personal information for the following purposes:
- To create and manage your account;
- To verify your identity and age;
- To process deposits, withdrawals, and transactions;
- To provide access to betting and gaming services;
- To detect, prevent, and investigate fraud, abuse, money laundering, and unauthorized activity;
- To comply with legal, regulatory, tax, accounting, and security requirements;
- To provide customer support;
- To send service-related notices;
- To improve the Website, user experience, and platform performance;
- To personalize content, offers, and promotions where permitted by law;
- To support responsible gambling tools and player protection measures.
3. Legal Basis for Processing
We process personal information where it is necessary to:
- Provide our Services to you;
- Comply with legal and regulatory obligations;
- Protect our legitimate business interests, including fraud prevention and platform security;
- Obtain and rely on your consent where required, including for certain marketing communications;
- Protect the rights, safety, and security of our users, our Platform, and third parties.
4. Age Restriction
Our Services are intended only for users who are legally permitted to participate in online gambling in their jurisdiction.
We do not knowingly collect personal information from minors. If we discover that a minor has provided personal information, we may suspend or close the account and delete the relevant information, subject to legal retention obligations.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in;
- Remember your preferences;
- Improve Website functionality;
- Analyze traffic and usage patterns;
- Prevent fraud and enhance security;
- Support advertising and promotional activities where permitted.
You may control cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.
6. Marketing Communications
We may send promotional emails, offers, newsletters, or updates if you have consented to receive them or where otherwise permitted by applicable law.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in the message or by contacting us at:
Service-related communications, such as account, security, transaction, or legal notices, may still be sent even if you opt out of marketing messages.
7. Sharing of Personal Information
We may share personal information with:
- Payment processors and financial institutions;
- Identity verification and fraud prevention providers;
- Hosting, analytics, and technical service providers;
- Customer support and communication platforms;
- Regulatory bodies, law enforcement, courts, or public authorities where required;
- Professional advisers, auditors, insurers, and legal representatives;
- Business partners involved in operating or improving our Services.
We do not sell your personal information.
8. International Transfers
Your personal information may be stored or processed in Canada or in other countries where our service providers operate.
Where personal information is transferred outside Canada, we take reasonable steps to ensure that it is protected in accordance with applicable privacy laws and appropriate security safeguards.
9. Data Security
We use reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include encryption, access controls, monitoring, secure storage, and fraud detection tools. However, no online system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- Providing our Services;
- Maintaining account records;
- Resolving disputes;
- Preventing fraud;
- Meeting legal, regulatory, tax, accounting, and anti-money laundering obligations.
When information is no longer required, we may delete, anonymize, or securely archive it.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Withdraw consent where processing is based on consent;
- Request deletion of certain personal information;
- Object to or restrict certain processing activities;
- Request information about how your data is used and shared;
- File a complaint with a privacy authority.
To exercise your rights, please contact us at:
We may need to verify your identity before processing your request.
12. Responsible Gambling and Player Protection
We may process certain personal information to support responsible gambling measures, including account limits, self-exclusion, risk monitoring, and user protection tools.
Where required, we may also share relevant information with regulators, responsible gambling organizations, or compliance partners to meet legal and player protection obligations.
13. Third-Party Links
Our Website may contain links to third-party websites, services, or promotions. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party services you access.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the Website after changes are posted means that you accept the updated Privacy Policy.
15. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle personal information, please contact us:
Supabet CA
Website: https://supabet-ca.org/
Email: [email protected]
Last updated: May 9, 2026
This Privacy Policy explains how Supabet CA (“Supabet”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information when you visit or use https://supabet-ca.org/ (“Website”, “Platform”, or “Services”).
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use our Services.
1. Information We Collect
We may collect the following types of information:
Personal information you provide to us
When you register, contact support, verify your account, participate in promotions, or use our Services, we may collect:
- Full name;
- Date of birth;
- Email address;
- Phone number;
- Residential address;
- Username and account details;
- Payment and withdrawal information;
- Identity verification documents;
- Communication history with our support team.
Information collected automatically
When you use our Website, we may automatically collect:
- IP address;
- Browser type and version;
- Device type and operating system;
- Pages visited and time spent on the Website;
- Referring URLs;
- Cookies and similar tracking technologies;
- Login activity and security logs.
Gambling-related information
To operate our Services responsibly and securely, we may collect and process:
- Betting history;
- Deposits and withdrawals;
- Bonus and promotion usage;
- Account limits and responsible gambling settings;
- Fraud prevention and risk monitoring data.
2. How We Use Your Information
We use personal information for the following purposes:
- To create and manage your account;
- To verify your identity and age;
- To process deposits, withdrawals, and transactions;
- To provide access to betting and gaming services;
- To detect, prevent, and investigate fraud, abuse, money laundering, and unauthorized activity;
- To comply with legal, regulatory, tax, accounting, and security requirements;
- To provide customer support;
- To send service-related notices;
- To improve the Website, user experience, and platform performance;
- To personalize content, offers, and promotions where permitted by law;
- To support responsible gambling tools and player protection measures.
3. Legal Basis for Processing
We process personal information where it is necessary to:
- Provide our Services to you;
- Comply with legal and regulatory obligations;
- Protect our legitimate business interests, including fraud prevention and platform security;
- Obtain and rely on your consent where required, including for certain marketing communications;
- Protect the rights, safety, and security of our users, our Platform, and third parties.
4. Age Restriction
Our Services are intended only for users who are legally permitted to participate in online gambling in their jurisdiction.
We do not knowingly collect personal information from minors. If we discover that a minor has provided personal information, we may suspend or close the account and delete the relevant information, subject to legal retention obligations.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in;
- Remember your preferences;
- Improve Website functionality;
- Analyze traffic and usage patterns;
- Prevent fraud and enhance security;
- Support advertising and promotional activities where permitted.
You may control cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.
6. Marketing Communications
We may send promotional emails, offers, newsletters, or updates if you have consented to receive them or where otherwise permitted by applicable law.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in the message or by contacting us at:
Service-related communications, such as account, security, transaction, or legal notices, may still be sent even if you opt out of marketing messages.
7. Sharing of Personal Information
We may share personal information with:
- Payment processors and financial institutions;
- Identity verification and fraud prevention providers;
- Hosting, analytics, and technical service providers;
- Customer support and communication platforms;
- Regulatory bodies, law enforcement, courts, or public authorities where required;
- Professional advisers, auditors, insurers, and legal representatives;
- Business partners involved in operating or improving our Services.
We do not sell your personal information.
8. International Transfers
Your personal information may be stored or processed in Canada or in other countries where our service providers operate.
Where personal information is transferred outside Canada, we take reasonable steps to ensure that it is protected in accordance with applicable privacy laws and appropriate security safeguards.
9. Data Security
We use reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include encryption, access controls, monitoring, secure storage, and fraud detection tools. However, no online system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- Providing our Services;
- Maintaining account records;
- Resolving disputes;
- Preventing fraud;
- Meeting legal, regulatory, tax, accounting, and anti-money laundering obligations.
When information is no longer required, we may delete, anonymize, or securely archive it.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Withdraw consent where processing is based on consent;
- Request deletion of certain personal information;
- Object to or restrict certain processing activities;
- Request information about how your data is used and shared;
- File a complaint with a privacy authority.
To exercise your rights, please contact us at:
We may need to verify your identity before processing your request.
12. Responsible Gambling and Player Protection
We may process certain personal information to support responsible gambling measures, including account limits, self-exclusion, risk monitoring, and user protection tools.
Where required, we may also share relevant information with regulators, responsible gambling organizations, or compliance partners to meet legal and player protection obligations.
13. Third-Party Links
Our Website may contain links to third-party websites, services, or promotions. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party services you access.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the Website after changes are posted means that you accept the updated Privacy Policy.
15. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle personal information, please contact us:
Supabet CA
Website: https://supabet-ca.org/
Email: [email protected]